Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days, while international shipping may take 2-3 weeks depending on your location.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that certain limited-edition tour merchandise may be final sale.
How do I know which size to order?
We provide a detailed size chart on every product page. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite garment at home to compare against our specifications.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination and the weight of your package.
Can I change or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately with your order number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.